We're here to help with any ebike or scooter that needs work, but we want to set expectations up front.
For common issues like tires, brakes, and adjustments, we have fixed pricing on those services.
For more complex issues which involve ordering parts, we have two labor rates.
Partner Brands - $140/hour
Other Brands - $200/hour
Why the difference? Brands without a US service presence (those typically sold only online) require parts to be shipped from overseas. Those parts are harder to order, more expensive with new tariffs, and take longer to get here (sometimes more than a month). It requires more administrative work, space, and effort to get them done, which is why we charge more.
